Policies
Privacy Policy
This policy is being finalised. Some details are still to be confirmed. If you have any questions in the meantime, please email Admin@gradepoweracademy.co.uk.
Who we are
Grade Power Academy provides online tuition. For the purposes of UK data protection law, the data controller is [To be confirmed: legal name of the business or sole trader, and postal address]. You can contact us about privacy at Admin@gradepoweracademy.co.uk.
ICO registration number: [To be confirmed: registration number, if registered].
Information we collect
When you use the forms on this website, we collect the information you choose to give us. Depending on the form, this may include:
- parent or guardian name, email address and phone number;
- the student’s name, year group, subjects, current level and areas they find difficult;
- preferred lesson days and times, and how you heard about us;
- for referrals, the name and contact details of the family you refer (with their agreement);
- any other information you include in a message.
Because tuition is for children and young people, some of this information relates to children. We only ask for what we need to arrange and deliver tuition, and we ask that forms are completed by a parent or guardian.
How we use your information
- to respond to enquiries and arrange the free insight class;
- to plan and deliver tuition, and share feedback and progress updates with parents;
- to manage bookings, communication and, where applicable, payments;
- to process referrals;
- to keep our website secure and prevent spam.
Our lawful bases
We rely on [To be confirmed: lawful bases — e.g. steps prior to entering a contract, legitimate interests and consent] depending on the purpose.
Who we share information with
We do not sell personal information. We may use trusted service providers to operate our services, such as:
- email delivery and website hosting providers;
- calendar and online lesson platforms (for example Google Meet, Microsoft Teams and Google Classroom);
- WhatsApp, for communication groups set up with parental agreement;
- a payment processor, if you pay online.
A full list of the providers we use is [To be confirmed: list of processors].
How long we keep information
We keep personal information only for as long as needed for the purposes above. Retention periods: [To be confirmed: retention periods for enquiries, student records and financial records].
Your rights
You have rights under UK data protection law, including the right to access, correct or delete your information, to object to or restrict processing, and to withdraw consent. To make a request, email Admin@gradepoweracademy.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookies
See our Cookie Policy.